Authenticity Guarantee

Order Placement and Item Availability
Please be aware that placing an order through our website does not automatically guarantee the availability of the item. We strive to maintain accurate stock levels on our site, but due to demand fluctuations and supply chain variables, there may be instances where an item is not available after an order is placed. In such cases, we will contact you promptly to offer alternatives or process a refund.

Shipping and Delivery Responsibilities
Once your item is shipped, the responsibility for its delivery is shared between the courier service and you, our valued customer. We rely on reputable courier services to ensure timely and safe delivery. It is essential for you to coordinate with the courier service for any specific delivery instructions or to resolve issues that might arise during transit. Our team is always ready to assist with any concerns you may have during the shipping process.

Warranty and Guarantee Policy
Our products come with a warranty or guarantee that is specific to the brand and type of item. The scope and duration of this warranty/guarantee are determined by the respective brand's policy.

For watches, our warranty covers only manufacturing defects in the movement. Please note that any physical damage to the watch, including but not limited to scratches, dents, or broken components, will void this warranty. This is because our warranty strictly pertains to the movement of the watch. Decisions regarding warranty claims are at the discretion of our higher management and are final.

We recognize eyewear as a wear and tear item and, therefore, do not offer a warranty on these products. We encourage customers to handle eyewear with care and understand that any damage resulting from daily use is not covered under warranty.

Home & Decor Items:
Items in our Home & Decor category are not covered by a warranty. These items are sold as-is, and we encourage customers to inspect their purchases upon receipt to ensure satisfaction.

Final Remarks
We value your trust and satisfaction and are committed to providing high-quality products and excellent customer service. If you have any questions about our policies or need assistance with a product, please do not hesitate to contact us.

This policy is designed to clearly communicate the terms regarding order placement, shipping responsibilities, and the warranty specifics for different product categories, ensuring transparency and setting appropriate expectations for customers.